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Change Management – More Than A Process

Most change implementation methods concede that change is difficult and complex. This is due to the identification of the need for change having to be initiated by a human and it is not a completely automatable structure or process. Therefore, involving people early on when discussing implementing a change to a process, and continuously adjusting for improvement is critical to success. This includes thorough planning, buy-in, resource allocation, communication, and constant evaluation. Change

Quality is in PERFEQTA’s DNA

As we are preparing to speak at the Southeastern Area Blood Bankers Conference in Atlanta and the ISO World Conference in Nashville, it has become apparent how incredible of a software PERFEQTA is. Our software, isn’t just about Quality Management, this solution can be used to manage equipment, schedule competency assessments, administer surveys, manage nonconformances, and so much more. It is truly, one platform, to manage any asset, as well as automate workflows, and processes in any industry! All of this comes with an easy to understand reporting dashboard that allows the user to identify trends specific to their area of the company, visualized through our complete reporting module, built into the system.

Our continued work with MD Anderson has continued to help evolve PERFEQTA to the complete business process management solution that it has become. The hospital has consolidated 3 software modules to one platform in PERFEQTA saving serious capital investment along with increasing efficiency and reducing time associated with QC and data entry tasks. Practically speaking, MD Anderson’s move to PERFEQTA has saved them time and money, while allowing their lab technicians and management team to focus on the things they really enjoy, like eradicating cancer!  Early estimates appear to indicate a nearly 70% increase in efficiency, as it relates to the performance of the tasks being managed by PERFEQTA. While it’s true that PERFEQTA is completely customizable to fit any organization, it isn’t a custom developed software. The team at Anderson will tell you this, they collaborated to be the baseline for a new product, and what a product PERFEQTA is. From completely customizable and flexible reporting tools, to the ability to initiate apps based on logic driven procedural conditions within other apps, PERFEQTA turns business process management on its head by putting the power in the user’s hands through a model termed codeless application development.

We want to make your company the leader in your industry and we will continue to innovate technologies aimed at making us all better at our endeavors. So, as you are looking for solutions to save money, increase efficiency, and meeting all of your company’s requirements, remember that working with a company that is dedicated to creating a software that meets your needs, today, tomorrow, and decades into the future makes all of the difference. I encourage anyone who would like to learn or implement PERFEQTA to reach out to me or any member of my team.

Workflow Automation ≠ Workforce Reduction

There is a conception out there that automation only equates to a reduction in human capital. Our experience and goal as a software manufacturer is to facilitate the highly skilled worker’s production through automation of necessary but primarily unrelated tasks associated with their job, so that they can focus on the work for which they were educated.  No one earns a college degree, technical or industry certification, so that they can do paperwork mandated by the regulatory agency.  Yet with all of the regulation burdened upon various industries, it feels like we are hiring highly skilled workers to fill out forms.

In regard to the ISO 9001:2015, the goal is to continually improve quality and ensure that products and services are consistently meeting customers’ requirements. By integrating risk-based thinking with the process approach and PDCA, organizations are better able to achieve their stated objectives, ensure consistency of output quality and create value for the customers and the organization as a proactive posture. This is all great when it is said and done, but how do companies actually achieve this? For many companies, the individual that works in a lab collecting data does not communicate with an individual that works in a warehouse packing items in a completely different building miles away. So how does a company completely ensure that the full PDCA cycle and risk-based thinking is being maintained?

This article is aimed at helping any organization implement efficiencies through software related to  operational process management  relevant to their strategic objectives. Through the automation of specific areas of the overall business operation whether they are related to Quality Management or other areas organizations are able to immediately reap the benefits of increased efficiency. In fact, one of our clients estimates an increase of 70% with regard to time savings, data transcription error reduction, and data analytics  through a program they designed on one of our fully flexible platforms. Here is a scenario for you, if every day you are maintaining quality control in a lab or a manufacturing line, it could possibly take 10 minutes to administer daily tasks related to calibrating and maintenance of equipment. What if it didn’t take 10 minutes though? What if all of the static information, such as serial numbers, calibration date, manufacturer, standard specs, etc. populated for you? Then you could realistically cut the time related to the set-up and performance of the maintenance tasks from 10 minutes to four minutes. This is a 60% reduction in time. If you have to do this task every single day, five days a week, on four pieces of equipment that is 24 minutes a day/120 minutes a week throughout a 46 week work year.  This adds up to 92 hours and that same person is a $40/hour employee, that is $3,680 a year that you save on a task that is performed every day. Across even 20 employees, this equates to an annual savings of $73,600, for six minutes!

What Constitutes a Successful QMS?

It has been a little more than a  week since I attended the ISO 9000 World Conference in Nashville, TN. The conference was full of great people and great companies. I loved hearing what everyone had to say about the revisions to ISO, general QMS standards, and what changes people are implementing to become more efficient in their operations.

Upon my return home to Oklahoma City, I was immediately met with the opportunity to develop our very own Quality Management System in our newest software platform, PERFEQTA. This new opportunity forced me to question “What constitutes a successful QMS?”

A successful QMS consists of written and controlled procedures. These procedures are the basis for auditable events performed by either external or internal audit teams. An effective QMS will identify key process steps and prevent most failures before they occur. It will protect your supply chain, your brand, and most importantly, your consumers. This is something that is understood and widely accepted among organizations who adopt strict Quality Management policies.

In the Press: A PERFEQTA Story

The Daily Oklahoman did a story about PERFEQTA and featured a number of our wonderful clients. Here is the link: https://newsok.com/article/5588425/oklahoma-entrepreneur-succeeds-with-specialized-quality-control-software-product We are excited to be sharing our story and the stories of our clients and how they are benefiting from PERFEQTA. We look forward to working with you soon.

Category: Blog from the CEO – Max Doleh

Take a minute to read a couple of blog posts from Productive Technologies CEO, Max Doleh. “Blog from the CEO” provides a “behind the scenes” look into how software products are developed and the creative environment that exists at ProT.

Gathering inspiration from clients, research and everyday life, Max shares ideas on how technology and the products that his company delivers are promoting positive disruption and helping increase efficiency through productivity.